We'll make the outbound calls and receive the incoming responses for you, and handle them with the professionalism your business deserves.

With our multi–tiered call center approach, we take care of both the front end and back end for you. When you launch an outbound campaign, we begin with screening calls to fine tune the list. Then we narrow the list down to legitimate prospects and second–tier possibilities to call back. At this point our skilled call–center representatives will follow up and firm up appointments with your sales people. They have been trained to ask just the right questions and help close the deal.

One of the most important aspects of any marketing campaign is follow–up. If you spend money generating a high volume of leads but fail to follow them up, what have you accomplished? You've let a lot of potential leads and sales go by the wayside. Worst case, you may even be generating leads for your competitors! This happens far too often, but it doesn't have to happen to you.

OC Call Center only employs experienced, well–trained and well–spoken phone representatives to handle both incoming and follow–up phone calls. They can work from well–crafted, time–tested scripts developed by our marketing team to meet your needs, or use a script you provide. If necessary we can make recommendations based on years of experience in handling both inbound and outbound phone calls. Most importantly, our representatives understand the importance of professionalism to your company and your brand.

If you're struggling to keep up with customer demand ‒ or want to increase it ‒ please consider outsourcing your call center with OC Call Center. We provide seamless integration with your business system customized to meet your needs, not the other way around. Give us a call at %{phone_number} to discuss how we can help you exceed your business expectations.