Debt Collection

Debt recovery is not easy. It can be a sticky subject if not handled with care. To be successful, debt collection requires an efficient, easy–to–use software system and courteous, professional phone representatives. OC Call Center assures you of both.

By using OC Call Center to handle your debt collection calls, you can expect to reach more debtors and increase your debt recovery rates while reducing your resources and infrastructure costs.

We make sure that our representatives observe all regulations and fair debt collection practices. (For example, a debt–collection call center is not allowed to call a debtor more than three times in a given day.) They are trained to be persistent, but courteous in their communication with debtors. That's how we help you achieve the best results.

Our call logging and reporting systems can be seamlessly integrated with your accounting system. That way, you not only see the big picture of how effective your debt recovery program is, you can determine the status of each delinquent customer, and see what times it's best to call them. We give you all the tools and professionalism you need to make the most of your debt–collection efforts.