Services

OC Call Center is committed to tailoring our offering of services and capabilities to meet our customers' needs. Our courteous, professional, well–spoken operators treat every call with care. That's our job. And while we do it very well, we're much more than an answering service. We do everything it takes to help you gain efficiency while greatly reducing costs.

Outbound, inbound and follow–up phone calls.

The flexibility to handle fluctuating call volumes and a wide range of call types with speed and efficiency. 

Answering service, live agents and virtual receptionist services, available 24/7/365.

Customizable, dynamic programs to meet your particular needs.

All phases of outbound marketing campaigns through the entire prospect–to–customer conversion cycle, including follow–up and data entry with our proprietary software system.

Setting appointments with your sales people, support or front–office staff.

Prompt, accurate order taking, fulfillment and processing.

Collections and other account services.

Customer support both during and outside normal business hours. Rapid, fail–safe routing to the proper department.

24/7 live answering service ensures that you won't miss messages or contact with your customers. Your customers get the personal attention they expect and deserve.

Help desk and technical support.

Seamless integration with your business network, accounting and CRM systems to ensure accurate, real–time tracking, reporting and updating of all pertinent data.

All representatives are U.S.–based, courteous, and trained to understand and deal with each customer's needs.

Bilingual services are available.

Give OC Call Center a call at (855) 898-1838, and we'll discuss a program containing the ideal mix of services tailored to meet the needs of your business. Together we can grow your call center program to keep up with your growing business needs.

Contact us for a Free, No–obligation Consultation