Surveys and Market Research

Surveys are useful tools for not only finding out how customers feel about your products and services, but a great way for you to find out what they would like to see in your future offerings. They are helpful for customer retention and for gaining new customers.

OC Call Center provides everything you need for a successful campaign. We acquire a list that's perfect for your demographics, and help you customize your message so it's not annoying, yet persuasive enough to compel people to respond. You can even offer compensation if you're so inclined.

We will use all the tools at our disposal to make sure your survey gets the volume of response you're looking for, including helping you develop a well–crafted message that resonates with the people we call, and is more likely to generate the level of response you're looking for.

Since 90% of adults in the U.S. have cell phones, we highly recommend targeting your potential participants on their mobile phones. OC Call Center collects useful, real–time data that allows you to follow up in a timely fashion and make any necessary changes to your campaign to maximize results.